Refund Policy

Thank you for shopping at DelightMomsBD. We value your satisfaction and strive to provide high-quality products. However, if you are not completely satisfied with your purchase, we’re here to help.

🔄 Return & Refund Eligibility

  • You may request a refund within 7 days of receiving your product.

  • To be eligible for a refund, the item must be:

    • Unused and in the same condition that you received it.

    • In the original packaging.

    • Accompanied by a valid proof of purchase (order number or receipt).

❌ Non-Refundable Items

  • Products that are used, damaged, or missing parts for reasons not due to our error.

  • Items purchased during clearance or sale events.

  • Perishable goods (e.g. food, cosmetics) are not eligible for return or refund.

💸 Refund Process

  1. Contact us via our support channel:
    📞 Phone/WhatsApp: 01916545160
    📧 Email: support@delightmomsbd.com

  2. Once we receive your request, we will review it and notify you of the status within 3 business days.

  3. If approved, the refund will be processed to your original method of payment within 7 business days.

🔄 Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us within 3 days of delivery.

🚚 Return Shipping

  • You will be responsible for paying your own shipping costs for returning the item.

  • Shipping costs are non-refundable unless the return is due to a mistake on our part.

If you have any questions about our refund policy, feel free to contact us.
Your satisfaction is our priority at DelightMomsBD!